Bevo Pay FAQs

Bevo Pay is a cashless form of payment that is loaded onto a student’s UT ID card through an account held by the university once they join the program. Students can access this prepaid account from their UT ID cards, much like a debit card. These funds can be used at a variety of on and off-campus merchant locations. Funds can be added online.

Bevo Pay is designed to increase safety and convenience. Every student already has a UT ID card, so there is no need to sign up for any additional accounts. Students always have their ID cards with them, making Bevo Pay accessible at all times. If something happens to a student’s ID card, it can immediately be deactivated online to protect Bevo Pay funds. Cardholder statements detailing every transaction are available online and can be seen by a student or eProxy. There are no monthly maintenance fees, minimum balance requirements or transaction charges. 

Bevo Pay can be used at University Housing and Dining locations and all our participating merchants. Dine In Dollars can be used at University Housing and Dining locations only. Bevo Pay funds roll over and are refundable upon graduation; Dine In Dollars are not.

Anyone who has lost their UT ID card or has had it stolen should report it immediately and deactivate it. Replacement ID cards can be obtained at the ID Center for a fee. Photo identification will be required. The bill can be seen on the student’s What I Owe page. Visit the lost ID card page for more information.

• The student’s UT EID is required for all payment methods.
• There is a $10 minimum to add Bevo Pay funds.
• Anyone authorized as an eProxy can add funds directly on the student’s Bevo Pay account. Before funds can be added, students must authorize access to their Bevo Pay account. Visit the eProxy page to learn more.
• Bevo Pay gift certificates can be purchased by check or money order. Money will be added to a Bevo Pay account and a gift certificate can be delivered via email to the student, or you can have your gift certificate sent via traditional mail. Fill out and print our Gift Certificate Order Form (PDF) and mail the completed form and payment (check or money order only) to:
  Bevo Pay Office
  University Housing and Dining
  200 W Dean Keeton St
  Austin, TX 78712

On-campus departments can purchase Bevo Pay funds for students through an Inter-Departmental Transfer (IDT/VT5).

To process an IDT we will need:

1. A list of the students' names, EIDs and Bevo Pay amounts.
2. Account Number and Object Code to charge.
3. Official Occasion Expense Form if using 1309 or 1347 object codes.

Please email this information to the Bevo Pay team, bring it to our office located in Kinsolving Hall (200 W. Dean Keeton St.), or put it in campus mail addressed to: Bevo Pay Office, UHD - KIN, Mail Code E1800.

Students can add a bill for Bevo Pay funds at any time before their Tuition and Fee bill is created. The Bevo Pay bill will appear at the bottom of the Tuition and Fee bill with the other miscellaneous charges. Students pay this as they normally would and when the Bevo Pay bill is paid, funds will be applied to the Bevo Pay account.

Bevo Pay funds are refundable only when students graduate or have a break in enrollment from The University of Texas at Austin for at least one year. At the time Bevo Pay is refunded, please know that any unpaid debt to the University will be deducted from the balance of the account. As long the student is currently enrolled in the University, they must leave their money in their Bevo Pay account.

Former students can request a refund online through their Bevo Pay account. The refund will be put in the student account managed by Student Accounts Receivable. When the former student’s refund is processed, it will be applied to other debt owed to the university and the rest will be sent to the individual. We ask that former students keep their address updated to receive their refund.

Although Bevo Pay funds on a student’s ID card function like a debit card, students cannot withdraw cash from their Bevo Pay account.

The vending machine card readers check to see if your account balance is $0.05 more than the most expensive item in the machine, then only charges you for your selection.

Bevo Pay balance and transaction history can be accessed through the student’s account.

Students will need to go back to the place of business where they were overcharged and have the merchant process a credit to their Bevo Pay account. Students should always ask for a receipt and verify the amount.

Students can suggest a merchant they would like to see accept Bevo Pay by sending an email to bevopay@austin.utexas.edu. We will reach out to merchants suggested to us and provide them with information about the Bevo Pay program.

Bevo Pay, the cashless form of payment that allows students to purchase food, goods and services at on and off campus merchants with their UT ID card, is being fully decommissioned in August 2026.

Our mission as a department is to continue to serve our students best. Bevo Pay was initially created with this mission in mind, and the program has evolved over time. With more digital payment options available to students and many other ways to meet students’ needs, we have made the decision to decommission Bevo Pay.

The $200 Bevo Pay funds in the on-campus resident unlimited meal plan will become an additional $200 Dine In Dollars ($100 per term) starting with the 2026-27 housing contract. The commuter meal plans continue to be optional and available for purchase to anyone who lives off campus.

Yes, the program will be active until August 2026. On-campus residents with a 2025-26 housing contract will receive $200 Bevo Pay funds ($100 per term) to purchase food, goods and services at on and off campus merchants.

Bevo Pay participants can email University Housing and Dining Accounts Receivable.

Bevo Pay merchants can email the Bevo Pay team.

Active Bevo Pay participants as of May 15, 2026 will receive a communication from University Housing and Dining Accounts Receivable - uhd.acct.recv@austin.utexas.edu - with instructions and the link to request refunds. Alternatively, participants may choose to donate their remaining funds to UT Outpost. When the refund is processed, Bevo Pay is applied to other debt owed to the University and the rest will be sent to the individual.

If you have a remaining Bevo Pay balance, please request your refund as soon as possible after May 15, 2026. The remaining balance will go to a current bank account and communication will be sent to the email address in your University record.

Former students can request a refund online through their Bevo Pay account. The refund will be put in the student account managed by Student Accounts Receivable. When the former student’s refund is processed, it will be applied to other debt owed to the University and the rest will be sent to the individual. We ask that former students keep their address updated to receive their refund.

Bevo Pay balance and transaction history can be accessed through the student’s account.

Funds can be added online. The student’s UT EID is required for all payment methods and there is a $10 minimum to add Bevo Pay funds. The cutoff date to add Bevo Pay funds is May 1, 2026. Active Bevo Pay participants can continue to spend their Bevo Pay funds through August 2026.

Bevo Pay merchants will not be able to accept Bevo Pay at end of program, after August 2026.

We will communicate the dates and collection information as it gets closer.

In August 2026, merchants need to remove Bevo Pay signage and marketing materials.

The last payment will be sent to vendors net 30 days after the end of the Bevo Pay program. This will follow the normal process and be sent to your usual system of payment.

Bevo Pay merchants can email the Bevo Pay team. All email communications will come from the Bevo Pay team.

Bevo Pay merchants will not be able to accept Bevo Pay at end of program, after August 2026. University Housing and Dining does not have an alternate payment system for merchants after Bevo Pay is decommissioned.