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  • University Apartments : University Apartments FAQs

University Apartments FAQs

Application

  • Who is eligible to live in University Apartments?

    Graduate students are prioritized; however undergraduate students with at least 30 completed credit hours are eligible to reside at University Apartments.

  • When can I apply for a University Apartments housing contract?
    • The application is open year-round.
    • Only students that have accepted their admission to The University of Texas at Austin are eligible to apply. Students must be enrolled full time for the long session when offered an apartment.
  • How do I apply?

    Application information is here.

  • How much is the application fee?

    The application fee is $50.

  • Is the application fee refundable?

    No

  • What if the apartment type I am looking for is not available?

    You can continue to check the online application portal for apartment availability. We will also notify students on the interest list when a preferred room type becomes available.

  • Can I be placed on a waitlist as a new applicant?

    Students will need to monitor the application portal for updates on apartment availability. Our new process eliminates the need for a waiting list at the University Apartments.

  • What if I am already on the waitlist, do I have to reapply?

    No, you will remain on the waitlist. We will notify you, based on your placement on the waitlist, when your preferred apartment type becomes available for your preferred move-in month. Contracts for available apartments will be prioritized for students on the waitlist before they are offered to new applicants.

General

  • Is there a minimum stay requirement at University Apartments?

    Yes, completion of a 12-month stay is required to be eligible to vacate without penalty, after proper notice. Vacating after less than 12 months occupancy will result in a re-letting fee of 85 percent of the remaining month's charges or until the unit is re-leased.

  • How long is the contract period?

    You will be contracted through June 30, 2021. You will have the opportunity to renew your contract for the 2021-22 term during the spring semester. The 2021-2022 term begins on July 1, 2021 and will have new rates. New 2021-22 rates are subject to change and will be available when the renewal process starts.

  • How do I renew my housing contract?
    • To remain in your assigned apartment for the next academic year, you will need to renew your housing contract.
    • Apartment residents will receive an email during the spring semester with instructions on how to renew and any approved rate adjustments for the next academic year.
  • When I graduate, can my apartment contract be transferred to another member of my household?

    No, when you graduate or leave the university, all members of your household must vacate at the same time that you vacate. There is no provision to transfer a contract into another member's name, regardless of relationship. If other members wish to have a contract in their name, they will be required to apply for an apartment and wait for an apartment offer.

  • How will I be notified of an apartment contract offer?

    You will be notified by email. For this reason, it is very important that you update your official email address and contact information through UTDIRECT.

  • What is the process for selecting an apartment?
    • When you receive an email notification of available apartments, you will log on to an online apartment offer system. You will see a listing of all available apartments and their dates of availability. You must select an apartment, select a move in date, pay the $500 deposit and pay the apartment bill to confirm your contract.
    • Once you select an apartment you must contact the office before making payment if you made a mistake in your apartment selection.
  • How long do I have to confirm an apartment?

    The email will indicate how long the offer remains valid

  • Can I change my move-in date after I pay my deposit and bill?

    No. Maintenance is scheduled for your apartment based on your move-in date and cannot be changed.

  • What is the $500 deposit for?

    The $500 deposit is divided into two allotments. A $300 deposit will be applied to any potential damages after checkout. Any remaining amount will be given back to the student. $200 is applied as a prepayment on the first month’s rent.

  • There are two rates, which rate do I pay?

    If you were on our waitlist prior to the application closing in 2019, you will pay the grandfathered rates. All other applicants will pay the new rates for the University Apartments.

  • If I live in a two-bedroom apartment in Gateway or Colorado, do I have to have a roommate?

    The two-bedroom apartments in Gateway and Colorado are intended for two students so that we can offer housing to more students.

  • Are the apartments furnished?

    Each apartment has a stove and refrigerator only.

  • Are pets allowed?

    No, pets are not allowed. Only service animals for residents with disabilities that are approved in advance by the Services for Students with Disabilities (SSD) office can live in University Apartments. Students with disabilities can contact SSD at this link for details on how to request a housing accommodation for service or emotional support animals.

  • How do I report a maintenance problem in my apartment when the office is not open?

    You can enter a Maintenance Request Form online. If you think it is an emergency, you can contact the after-hours Community Advisor (CA) on call at 512-496-2803.

  • Is subletting allowed?

    No, subletting is prohibited

  • How do I reach University Apartments staff if my question is not answered in these FAQs?

    You may call the office at 512-232-5299 or email our staff at uhd.apartments@austin.utexas.edu.

  • Is 2400 Nueces included in the University Apartments?

    No, 2400 Nueces is an apartment-style residence hall located in West Campus. Learn more here.

Waitlist

  • How long can I remain on the waitlist?
    • You will be prompted annually to recertify your interest to remain on the waitlist. You will also receive a recertification prompt 60 days before your preferred move-in month.
    • If you recertify, your application remains on the waitlist until you are offered an apartment.
    • When you are offered a contract, you will be sent an email giving you the option of designating a new preferred move-in date or have your application deleted from the waitlist. If you do not reply to the email, your application will be permanently deleted from the waitlist.
    • You can receive up to two (2) housing contract offers before you are removed from the waitlist. If you are unable to accept your second offer due to a life event such as ISR, family emergency or medical emergency, you can petition to remain on the waitlist by contacting UHD.apartments@austin.utexas.edu.
  • How do I find my status on the waitlist?

    You may call the office at 512-232-5299 or email our staff at uhd.apartments@austin.utexas.edu.

  • Once I’m on the waitlist, can I change my preferred move-in month and preferred unit type?
    • Yes, you can change your preferred move-in month at any time.
    • Unit type can be changed at any time up to 60 days before your preferred move-in month.
  • How are apartment contract offers determined?
    Apartment contract offers are based on the following priority:
    • Length of time since date of application
    • Preferred unit type availability
    • Preferred move-in month (Summer is most frequently preferred; therefore, it might take longer to receive an offer than if a student preferences spring or fall.)
  • If I don’t receive a contract offer by the first day of class, what happens to my application?

    You stay on the current waitlist until your name reaches the top of the list.

2019 – 2020 Policy Changes

  • Why are the policies changing?

    These changes enable us to contract with approximately 190 more UT Austin students per year. Also, by designating the Brackenridge complex as family housing and Colorado and Gateway complexes as single occupancy housing, we are able to create a better program and operation for students.

  • What are the new occupancy limits by complexes?

    Occupancy limits for Brackenridge apartments (family housing):

    • One-bedroom apartment, two–three occupants
    • Two-bedroom apartment, two–five occupants
    • Three-bedroom apartment, four–seven occupants

    Occupancy limits for Colorado and Gateway apartments (single occupancy housing):

     

    • One-bedroom apartment, maximum of one UT Austin student contract holder
    • Two-bedroom apartment, maximum of two UT Austin student contract holders
    • Guests will not be permitted to reside in or visit Colorado or Gateway units beyond 72 hours
  • Why is family housing moving to Brackenridge?

    Brackenridge was chosen for family housing because it is the only complex with three-bedroom apartments that can accommodate up to seven people. It also has multiple playgrounds to accommodate families with children.

  • How are family members defined?

    “Family members” are defined as individuals who are related to the contract holder by marriage, dependency or some other form of recognized familial relationship. The phrase “familial relationship” is inclusive and captures a broader definition of how people view their families. Familial relationships that are eligible for family housing at University Apartments under this policy include but are not limited to:

     

    • marriage
    • common law marriage
    • civil union
    • domestic partnership
    • informal marriage
    • fiancée
    • dependent minor
    • parent
    • sibling
  • What is the purpose of the Occupancy Preference Form?

    The spring 2019 Occupancy Preference Form allows University Housing and Dining to collect current contract holders’ preferences so that staff can coordinate the apartment transfer timeline based on eligibility and availability. This form is not a contract offer or binding commitment for renewal. The information received from the form is used to assign spaces in time to offer 2019-2020 contracts. So that you can have additional time to evaluate your housing options, the Occupancy Preference Form deadline is extended to April 29. Current contract holders must complete the Occupancy Preference Form. We encourage you to do that as soon as possible so we can begin offering contracts in a timely manner.

  • What are the requirements for the Family Member Notarized Letter?

    The affidavit is a written sworn statement (notarized letter) that serves as a record of your familial relationship(s). Notaries verify the identity of the person signing the letter and do not verify the content of your letter. To help you with this new process, UHD will provide guidance in the coming weeks. We will also provide a notary service at University Apartments and a list of local notary services.

  • Who will have to transfer units?

    Contract holders with family members, as defined by the guest policy, will need to relocate to Brackenridge. Contract holders who don’t have family members living with them who reside in Brackenridge will need to relocate to Colorado or Gateway.

  • When will I have to move?

    If you are required to transfer apartments, you will be contacted by staff to coordinate your move date. Residents will not be required to move before June but will have the option to move sooner. All transfers will be scheduled between the months of April and December.

  • What happens to the guests that aren’t contract holders?

    Guests will need to vacate unless they meet eligibility to live in family housing or are a UT Austin student with a contract.

  • Why does a three-bedroom apartment at Brackenridge require a minimum of four occupants?

    There are a limited number of three-bedroom units (47 three-bedroom units). In an effort to maximize space assignments in the facilities, occupancy limits are needed in order to allow for various family sizes. The three-bedroom units are reserved for families with four to seven family members. 

  • Can family visit beyond the 72-hour guest limit?

    Residents will have the option of submitting a “Family Member Extended Visit Request Form” to Apartments staff. A family member can be approved to visit with the contract holder between 3-21 days.

  • Why are term limits changing?

    Term limits are changing from a maximum of seven years to a maximum of five years to allow more graduate students to live in University Apartments. Current contract holders who have reached a five-year term by July 1, 2019, will be given up to a one-year extension, upon request.

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